Shipping and Returns

Shipping and Returns Policy

Shipping

TEGANMAC.SKIN uses Australia Post to deliver our products. We use standard shipping - delivery 3-5 days within Australia.

Shipping costs:

Orders under $150

$10*

Orders over $150

Free shipping*

*within Australia

TEGANMAC.SKIN can ship items outside Australia.

Shipping costs and times will vary for items shipped outside Australia depending on the destination and weight of your order. If you’re outside Australia, contact us for a shipping estimate.

Returns

Please make your choice wisely, TEGANMAC.SKIN does not offer refunds or returns for any products purchased. We recommend booking an online consultation or getting in contact with Tegan before purchasing. She’ll be able to provide you with tailored advice for your skin needs and goals.

If you receive a faulty item, we can offer a replacement after assessment. 

Cancellations

At TEGANMAC.SKIN, we understand life happens sometimes and things come up last minute. For online consults and in-clinic appointments we always try our best to accommodate our client’s needs.

If you can’t attend, we kindly ask that you reschedule or cancel 24 hours before your scheduled appointment. To avoid a $50 Cancellation/No Show fee, please let us know as soon as possible.