FAQs

What is cosmeceutical skincare?

Let’s break it down this way, there’s supermarket skincare, beauty brand skincare, cosmeceutical skincare, then prescription medical-grade skincare. Your supermarket brands are like the Toyota Eco, basic AF. Cosmeceutical skincare are your premium vehicles, your Mercedes Benz. Sure, the Toyota Eco will get you from A to B, but it will never have the features, quality build and the power of the Mercedes. The same goes with skincare. Cosmeceutical skincare is based on science. The ingredients have been scientifically modified to be readily absorbed in the cells effectively, and to give you a result. You won’t find parabens, fragrance, artificial colours, SLS and nasty alcohols in cosmeceutical skincare. Because of this, these products have a higher price point. These are high quality, highly effective, science-based skincare products that can change the way your skin works. If you’re serious about skin, then cosmeceutical-grade skincare are the products you want to be dealing with.

 

How much does an online consultation cost?

Online consultations cost $70. We allow 30 minutes to chat about every facet of your skin. You will also get a 15% off code to use on your first skincare order to help kickstart your skin journey.

 

How much is an in-clinic consultation?

In clinic, consultations cost $85. You'll also receive a 15% off discount code to use either in store or online after your treatment. The code expires once it's been used.

 

What happens in a consultation?

The first thing I do is get a background story on where you’re at with your skin. I cover past treatments and products, medical history, diet, lifestyle, job, current skincare routine, medication and supplements, and family background. The skin is complicated! We need to cover all bases.

For in-clinic consultations, we then take your Observ photos with the Observ Skin Scanner, followed by a breakdown of what we see in the photos and how that will influence what treatments and products I recommend. The photos will tell us your skin type, hydration status, surface and underlying pigmentation, texture, vascular and inflammatory issues. Your photos are then emailed to you after your consultation for your records, along with a summary of everything discussed during your consultation, and a customised treatment plan.

For online consultations, we go straight talking about a skincare program. I’ll give you all of my recommendations based off what we’ve discussed and talk you through the steps the to be taken in order to achieve your skin goals. Without having skin treatments, it does limit my ability to help you with your skin, but knowledge is power! And products alone can do some incredible things. After your online consultations I will send you a summary of everything we’ve discussed, as well as your 15% off code to start your new skin care routine.

 

How often should I have treatments?

This depends on what your concerns are. Some concerns need more frequent treatments than others. As a guide, most people start off with skin treatments every 4 weeks. As your skin improves, we begin stretching it out to 6 weeks, 8 weeks etc. My goal is to get your skin to a place where it can be maintained at home with your cosmeceutical skincare routine, with in-clinic visits around 6 times a year. Of course, monthly treatments can be done long term – that would be amazing, it all depends on your personal preference, your skin concerns and what’s maintainable for you.

 

What is skin needling?

Skin needling is a treatment where we penetrate the skin with tiny little needles to cause inflammation to the skin which stimulates a wound healing cascade. In simple terms, we trick the skin into thinking its damaged, the skins goes “EMERGENCY! ALL HANDS ON DECK! THIS SKIN NEEDS FIXING!” The skin then starts repairing damaged cells caused by aging, acne, scarring etc, and replacing them with big, juicy, energized cells. So basically, the needling triggers a natural response in the skin, and the skin takes it from there, doing all the hard work on it own.

 

Does skin needling hurt? Will I bleed?

Skin needling is no face massage, I will say that. But you don’t get skin needling to relax, you get it because you want results. I liken the sensation to Velcro scratching the skin. It doesn’t feel like needles. Bleeding will depend on what level of the skin we’re trying to treat. For example, congestion is superficial, so we don’t need to go in that deep to treat it, no blood needs to be drawn here. If we are treating scarring or wrinkles, which occurs deeper down in the skin, we need to hit the dermis where collagen and elastin is made, because this is what we need to smooth and repair the tissue. For this, we will need to see some pin point bleeding, the bleeding tells us that we have hit the dermis.

 

What is a peel?

A peel isn’t Samantha from Sex and the City, this isn’t the 2002, things have evolved! Peels are basically acids and fruit enzymes used to remove dead skin cells and penetrate the skin to target specific concerns. What a peel treats depends on the type of peel it is. Salicylic treats acne and oil, Retinol treats pigmentation and antiaging, they’re all different. Peels aren’t all painful, and a lot of the time you won’t even peel from it.

 

What is LED therapy?

LED stands of Light Emitting Diodes. LED uses light to penetrate through the skin and cause cellular responses. What the LED treats depends on the wavelength of the light. Red LED treats antiaging, inflammation and healing. Blue light is antibacterial and also anti-inflammatory. LED doesn’t hurt, in fact it’s very relaxing. We use the Healite II in 3 different wavelengths, 415nm (Blue), 633nm (Red) and 839nm (Yellow/Near Infrared). Session’s take between 13-22 minutes and can be performed as a stand-alone treatment or combined with peels, facials, needling and lasers. 

 

How can I achieve good skin on a budget?

My advice is to buy cosmeceutical skincare gradually, rather than all at once. In my opinion, I haven’t seen any cheap alternatives to cosmeceutical skincare the yield the same results. If you’re on a budget, invest in skincare first, over treatments, that way you’re treating your skin twice a day at home, instead of once a month at the clinic. Treatments will boost your results, but even if it’s just a 15 minutes Healite II LED treatment you’re still doing great things for your skin.

 

Do you do skin treatments for men?

Yes of course! I don’t have a ‘Men’s Facial’ simply because we treat every skin as unique. It doesn’t matter if you’re a man or woman, everyone gets a customised treatment.

 

Do you do treatments for teenage skin?

Yes! They’re $120 and are packed full of amazing treatments to address whatever concerns you have on the day. Teenage facials are available for anyone under 18. I also talk a lot about skin health and good skin habits during these sessions to help teens understand how to look after their skin long term.

 

How long does it take to see results?

Patience young grasshopper, good things take time. How long it takes to see results will depend on your concern, but don’t expect anything to happen overnight. Upon consultation, I will guide you on how long it will take before you start seeing an improvement. It’s important to be realistic and manage your expectations before commencing treatment. Your results will also depend on how well you stick to the treatment plan, meaning consistent treatments, using the prescribed skincare and following diet/lifestyle recommendations. The skin is complex organ, it can take time for everything to start falling into place, so persistence and patience is key. You will see changes after 4 weeks, but after 3 months is when we should see some more noticeable improvements.

 

Where is your clinic?

245 Melville Road Brunswick West. We're located at Level 1 at Bare Body Laser Clinic. We use the same reception area so you'll be welcomed on arrival by our receptionist and they'll guide you from there.

 

Do you have a cancellation policy?

Yes indeed. The cancellation policy is in place to ensure you all get the appointments you want, and the day runs smoothly. We understand that life happens sometimes and things come up, and we'll always try our best to accommodate when that happens, we do however ask you to reschedule/cancel 24 hours before your scheduled appointment. The last thing we want is to tell clients we're fully booked, and then have another client cancel hours before their appointment. That means someone misses out, and we're sitting there twiddling our thumbs. To avoid the $50 Cancellation/No Show fee, please let us know as soon as possible.

 

How much does shipping cost?

Shipping is $10 for orders under $150, and free for orders over $150. Shipping is standard 3-5 days with Australia Post. Express shipping is available for $15 within Australia. Free Express Shipping is available for orders over $200.

 

Do you ship outside of Australia?

Overseas shipping incurs a flat rate of $40.

 

Do you accept refunds on products?

We accept replacements for faulty items only.

 

How do I make a booking?

You can book directly through the website: https://bookings.gettimely.com/teganmacskin/book

 

What is the best way to contact you?

Call Bare Body on 9383 3636. You can also email us at enquiry@teganmacskin.com or slide into my DM’s on @teganmac.skin on Instagram